Policy to Change Appointments

This Policy is to clarify changing an appointment day/time.

All appointments can be changed.

When an appointment is made there will be a confirmation/receipt forwarded to you with a ZOOM acceptance required.

When I make the appointment for you at your request - you will receive and Invoice and upon payment receive a receipt.

I live in New Zealand and work across time zones. I ask that appointments be rescheduled up to 38 hours before the appointment made e.g. California is 19/20 hours behind New Zealand (depending on Daylight Saving)! 

When you need to change due to an urgent situation(s) you have two options:

1) You may request that the work be completed as an absent. I change the session label to an absent session and send a report upon request. This work is in-depth. (Please note some people choose this type of work as their first choice as they feel the changes made.)

2) You may reschedule for your own convenience - the system will let me know. 

If you choose to cancel there will be:

1) an exchange rate fee (according to your country)

2) bank system fee of $50.00NZ

3) a $50.00NZ fee if I am unable to have someone take your time. 

Please contact me if you have any questions.  

Thank you

Ann